FAQ
PesanJasa
What is a domestic helper (PRT/ART)?
Domestic helpers support daily household tasks: cleaning, laundry, ironing, cooking, and sometimes childcare or elderly care. Arrangements can be live-in or scheduled daily shifts.
Live-in vs daily helper—what is the difference?
Live-in staff stay with the family; daily staff work agreed hours and return home. Agencies on PesanJasa list both options when available.
How do I find staff?
Use Find staff to filter by role and province. Contact the agency via booking—profiles and messages may appear in Indonesian.
Are agencies verified?
Agencies with a verified badge completed document checks. You should still interview candidates and review documents before hiring.
Does it cost money for employers to browse?
No. Searching and sending booking requests is free for employers. Agencies pay for optional subscriptions or promotions.
How do I register?
Choose agency sign-up from the main menu, submit your business details, and add worker profiles. See pricing for plans.